Terms & Conditions
Pricing Information
At Lils, we are committed to offering you the most competitive prices on our products. Please note that we cannot guarantee our prices will be the lowest in your area or region. Prices and availability of products are subject to change without prior notice. Despite our efforts to ensure accurate information regarding products and pricing, there might be occasions where errors in pricing or product details occur. If a product is mistakenly listed at an incorrect price or with inaccurate information due to a pricing or product information error, Lils reserves the right to either reach out to you for further instructions or cancel your order, followed by a notification of the cancellation. Lils reserves the right to modify prices and will notify you via email or cancel the order as needed.
Cancellation by Lils
Please be aware that there are occasions when we might be unable to process an order and have to cancel it. We have the right to refuse or cancel any order at our discretion for various reasons. Reasons for cancellation may include limited stock availability, discrepancies in product or pricing details, or concerns flagged by our credit and fraud prevention team. We might also need extra verification or information before we can finalize any order. If your order is partially or fully cancelled, or if we need more details to proceed with it, we will get in touch with you. In cases where your order is cancelled after your credit card has been charged, we will ensure the amount is refunded to your Card Account.
Cancellations by the Customer
Lils holds the discretion to approve or deny requests for order cancellations, based on various factors. Typically, if a cancellation request is received and the order hasn't been processed or approved by us, we will proceed to cancel the order and issue a full refund. However, we are unable to cancel orders that have already been processed and approved.
Fraudulent /Declined Transactions
Lils maintains the right to reclaim the cost of goods, collection charges, and legal fees from individuals who engage in fraudulent activities on the site. Additionally, we reserve the right to take legal action against individuals for fraudulent use of the site or any other illegal activities that violate these terms and conditions.
Credit Card Details
By using Lils services, you acknowledge and agree that the credit card information you provide is accurate and valid, and that the card used is legally yours. You must use your credit card in transactions. You also agree to supply correct and valid credit card details to Lils. We assure you that your credit card information will not be shared with third parties, except as necessary for fraud verification or as required by law, regulation, or court order. Lils is not responsible for any incidents of credit card fraud. The responsibility for any fraudulent use of a credit card lies with the cardholder, and you must prove otherwise if disputed.
Disclaimer of Warranty
All materials, products, and services offered on the site, or from a website linked to the site (referred to as a 'linked site'), are presented to you 'as is' with no explicit or implied warranty. This includes but is not limited to, any implied warranties of suitability for sale, suitability for a specific purpose, ownership, non-violation of rights, security, or accuracy.
Lils does not endorse and is not responsible for
- (a) the accuracy or reliability of opinions, advice, or statements made on the site by anyone other than Lils,
- (b) any content on sites linked to ours, or
- (c) the quality or reliability of any products or services offered on linked sites. Except as required by consumer protection laws, Lils will not be liable for any loss or damage resulting from reliance on information, products, or services obtained from the site or any linked site. Users are responsible for assessing the value, accuracy, and utility of any advice, opinion, or other content available through our site or from linked sites. For professional evaluations of specific opinions, advice, products, services, or content, users should consult with qualified professionals.
Limitation of Liability
Lils liability for short delivery or defectibve goods is contingent on you submitting a written claim within 7 days of delivery, as per our Return and Exchange Terms. This claim must include the invoice number, Order ID, phone number used for the purchase, and details of the claim. Lils is not liable for any loss, damage, costs, or expenses (including lost profits) resulting from delays or failures to fulfil any obligations under this Contract due to events beyond our reasonable control, such as strikes, industrial actions, power or equipment failures, government actions, or Acts of God. You acknowledge and agree that Lils and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, loss of profits, goodwill, use, data, or other intangible losses (even if Lils has been informed of the possibility of such damages), arising from the use of the site, or the sale and supply of goods and services related to the site.
Indemnity
You agree to indemnify and absolve Lils (including its officers, directors, agents, subsidiaries, joint ventures, and employees) from any claims or demands, including reasonable legal fees, that arise from or are related to your violation of these Terms & Conditions, any laws, or the rights of a third party.
Electronic Communication
By using the site or sending emails to Lils, you are engaging in electronic communication with Lils. You agree to receive responses from us in electronic form. Lils will interact with you through email, SMS, or by posting updates on the site. You acknowledge that all forms of electronic communication from us, including agreements, notices, disclosures, and other messages, meet any legal standards that require such communications to be in writing.
Site-Provided Email and Posting
"The site offers users the capability to send emails to other users and non-users and to post messages. While Lils is not obligated to review user-generated messages or content (""Postings"") on the Site and is not responsible for such Postings, we may occasionally monitor the Site and reserve the right to refuse or remove any emails or Postings.
Users are expected not to use the Site’s functionalities to distribute content or start communications that include:
(i) Unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially or ethnically offensive material. This includes content that encourages illegal activities or civil liability.
(ii) Any form of advertising or solicitation.
(iii) Impersonation or dissemination of false information.
(iv) Personal information like phone numbers, social security numbers, account details, addresses, or employer references.
(v) Posts by non-official Lils employees claiming to represent Lils, sharing confidential info, or voicing opinions about Lils.
(vi) Unauthorized sharing of copyrighted or private information.
(vii) Repetitive messages in individual folders by the same user making the same point.
(viii) Any chain letters.
(ix) Mass messages to multiple recipients advertising products or services, conveying political messages, or any other unsolicited commercial communication.
This includes, but is not limited to: a) Using https://www.lils.in/ to connect with people who don’t know you and subsequently sending them unsolicited promotional messages without their permission. b) Sending messages to distribution lists, newsgroup aliases, or group aliases. "
Links
The site or third parties may provide links to other websites or resources on the World Wide Web. Since Lils does not have control over these external sites and resources, you recognize and agree that Lils is not accountable for the availability of such external sites or resources. Lils does not endorse and is not responsible or liable for, any content, advertising, products, or other materials on or available from such sites or resources. You also agree that Lils shall not be held responsible or liable, either directly or indirectly, for any damage or loss caused, or allegedly caused, by or in connection with the use of or reliance on any content, goods, or services available through any such external site or resource.
Access to Password Protected/Secure Areas
The site, along with third parties, may include links to websites or resources on the World Wide Web. Lils does not have control over these external sites and resources. Therefore, by using the site, you acknowledge and agree that Lils is not accountable for the availability of such external sites or resources and does not endorse, nor is it responsible or liable for, any content, advertising, products, or other materials found on or available from these external sites or resources. Additionally, you acknowledge and agree that Lils is not liable, either directly or indirectly, for any damage or loss that is claimed to occur as a result of, or in connection with, the use of or reliance on any content, goods, or services available on or through any such external site or resource.
Modifications and Notification of Changes
Lils retains the authority to modify the Site, its associated policies and agreements, these Terms & Conditions, and the Privacy Policy at any given time.
Trademarks
The trademarks, logos, and service marks ("Marks") shown on the site belong to Lils and other respective owners. Users are not allowed to use these Marks in any way, including as metatags on other web pages or sites, without written consent from Lils or the third party that owns the Marks. The information and content on the site, including any software programs ("Content"), are copyrighted. Users are forbidden from altering, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works from, or using any of the Content found on or through the Site for commercial or public purposes.
Billing
Lils holds the right to impose taxes or shipping fees where they are applicable.
General
If any part of these terms is found to be invalid, void, or unenforceable for any reason, the parties agree that the court should try to give effect to their intentions as reflected in that provision. The unenforceable part will be considered separate from the remaining terms, which will remain valid and enforceable. Occasionally, Lils may offer special promotions which might have additional terms and conditions. By participating in these promotions, you agree to adhere to these specific terms. The relationship between you and Lils and these Terms & Conditions are governed by the laws applicable in India. Lils failure to enforce these terms in the case of any breach by you or others does not constitute a waiver of its right to enforce them for other similar or subsequent breaches. Lils may not address every breach of these terms. Except as expressly stated in these terms, there are no third-party beneficiaries to this agreement. This Terms & Conditions represents the entire agreement between you and Lils regarding the use of the site, and it supersedes any prior agreements between you and Lils related to the site.